What to say and NOT to say to your client in case of an emergency or mistake

Clients and communication. What do you say and what you don’t say to your client in case of an emergency, technical problem, mistake, or any unfortunate event that affects their business? This video is relevant to someone who runs a business, a consultant or why not someone who reports to his manager.

I run a business which helps financial planners and life coaches with their marketing, branding, social media, websites, etc.

Once you watch the video you’ll understand why this website is called livediversified.com That’s not only because the content is diversified but because everything is connected in this life and it’s beautiful to find these connections.

What are the connections here? Business, effective communication, emotions, psychology, self-awareness, coaching, and the ability to think from the other person’s perspective and forgetting yourself (the hardest thing in life in my opinion).

Anyway, let me know what you think? Has this ever happened to you?